Thinking about letting your property?

If you are looking to let your property then we offer a pro-active, professional but friendly service, call us today on 01993 627766. See below for a comprehensive guide to our services and fees.

Thinking about letting?

If you are an experienced landlord you will know that there is a lot more to letting than just finding a tenant. If you just are starting out, it is crucial to get the set up right and we can help you every step of the way.

Market appraisal 

Jason manages the lettings office along with our complimentary team in Oxford. We will visit you at your property and talk through your ideas for letting – we appreciate if you are a first time landlord you are likely to have a few further questions. This will enable us to discuss a marketing price and suggest anything you can do to help achieve the best return on your property investment, including honest advice on whether any works need completing or not. Legislation associated with letting can seem daunting and we feel it is important to understand the options and necessities from the start, so for this meeting we suggest you allow approximately one hour. 

Things to consider

There are a number of professional reports that will need to be carried out, as a landlord you have a legal requirement to ensure the house, including electrics are safe for a tenant to use. These include a gas safety certificate (this must be completed on an annual basis by law), energy performance certificate (EPC), the risk of legionella needs to be considered and others, depending on your property to cover your duty of care for your tenant. Domestic electrical installation certificates and PAT testing are likely to become mandatory requirements during 2019, although when letting a property we feel it’s good practice to have these carried out today as you do have a legal responsibility to ensure the system is safe for a tenant to use.

We can organise gas safety checks, electrical safety inspections and legionnaires testing, along with other tradespeople to carry out any specific jobs that need doing. Jason can manage the timing of all this for you so that everything is ready for your tenant to move in on time.

Energy Performance Certificate (EPC)

An EPC will indicate how energy efficient a property is, with an ‘A’ rating being the most efficient, ‘G’ being the least efficient. A report is valid for 10 years; however a landlord may choose to update the EPC at any time in the event of improvements works being carried out. 

We are fortunate to be surrounded with lovely period cottages in Woodstock, however this will occasionally present us with challenges when an EPC is carried out for letting, since the Minimum Energy Efficiency Standards (MEES) changed in April 2018. Since this date all properties have a requirement to meet an ‘E’ rating, making it unlawful to grant a new tenancy or tenancy renewal on a property that falls under this rating. You can apply for an ‘exemptions certificate’ under certain circumstances if a property cannot meet the required level, however this regulation is due to change further during 2019, therefore we would suggest you get in touch to discuss this further.

We work closely with a local EPC company offering a Property Improvement Plan (PIP). This report will outline the improvements that can be made to a property along with a predicted EPC rating once the works have been completed. 

Marketing the property

With timescales agreed and paperwork signed we can get on with the job of presenting your property to the market. We will take plenty of good photographs, preparing the property brochure to include a floorplan. We like to present your property in the best way possible whether it is empty or occupied - first impressions count. It is essential to ensure your property is well presented online from the first day – with marketing on Rightmove, Zoopla, Prime Location and On The Market, so you can ensure your property will be seen online. We would recommend a ‘To Let’ board as part of the marketing campaign, it not only allows viewers to identify the property more easily when arriving to view, it also lets local people know who may not be looking online the property has become available. We are happy to liaise with your current tenants arranging viewing appointments to ensure all parties are fully informed.

Finding the right tenant

We find we are lucky in this area; finding a tenant is not usually difficult; but finding the right one is important! We know different landlords have different priorities and we like to know about them. All our viewings are accompanied. We always meet prospective tenants before putting their offer to you and if there is a choice of tenants, we will give you the facts and share our thoughts so you can make an informed decision. A proposed move in date will also be agreed at this point for all parties to work towards. 

Application process and legal procedures

The Tenants Fees Act 2019 came in to force on 1 June 2019. Tenants can no longer be charged a referencing fee; however we will take a holding deposit equivalent to one weeks’ rent. This holding deposit can be held for 15 calendar days in order to complete tenant referencing, draft the tenancy agreement to be checked by all parties and then signed. This timeframe can be extended if all parties are in agreement due to an unforeseen delay.

We work with our complimentary team in Oxford, West - The Property Consultancy, who undertakes this part of the process. References will include an employment reference, credit and identity check and current/previous landlord reference where applicable. We feel it is important to ensure your tenants are fully referenced.    

This is a good point to start arranging any certificates applicable to your property that need to be obtained and look at any other requirements that may need to be fulfilled, such as cleaning or gardening.

Tenancy Deposit

Also included within The Tenants Fees Act 2019, the tenancy deposit is now capped at an amount equivalent to 5 weeks’ rent, with or without pets. Rent excludes the tenancy deposit with this being paid separately. All our letting service levels include the protection of the tenancy deposit.

Property Inventory

An inventory is an essential part of a tenancy. We suggest an inventory is prepared by an independent, professional inventory clerk. This report will be used to check the condition of the property and contents at the start and end of the tenancy. Without a good inventory it will prove very difficult to claim any damages or dilapidations from the deposit at the end of the tenancy.      

Property Management

Property management can be hard work – especially if you are working long hours or have a busy family life. Tenants will often demand a quick response to maintenance issues, with some tenants having a preference to renting a letting agent managed property. We can offer a ‘management’ service whereby we will look after the tenancy and property from start to finish, we will also ensure you and the property comply with the ever changing legislation surrounding letting. Our managing agent, West – The Property Consultancy, can deal with everything from tenant enquires to out of hour calls from your tenant with urgent maintenance issues. Any routine maintenance or contractual issues such as your legally required annual gas safety certificate and utility transfers will also be dealt with. Regular property inspections will be carried out with a report on condition being forwarded to you. This service also includes rent collection with monthly statements and annual tax statement.

Tenant moving out

This is probably not on your mind at this stage, however when the time comes to your tenant vacating it is important a thorough check out inspection is completed. This will compare the property condition to the original inventory that was prepared at the outset of the tenancy. If you are on a managed service, we will arrange the check out report forwarding to you with our thoughts and then negotiating any dilapidations with your tenants on your behalf. Following the correct set-up procedures will naturally reduce the likelihood of a problem at this stage with the deposit. If a problem did arise which we were unable to resolve, any disagreement can be raised to dispute level with the TDS, the government scheme used to protect the deposit for the landlord and tenant.

Our Services include:

Our services include Let Only Rent Collect Managed
Pre tenancy      
Free market appraisal
Arranging an EPC*
Producing full property details including photography and floor plan
Advertising and marketing the property
Conducting viewings & negotiating offers and terms
Obtaining references through a referencing company
Arranging pre-tenancy maintenance and certificates as required*
Arrange an inventory and condition report* Optional Optional
Preparation of legal documentation e.g. tenancy agreement
Registration of deposit and associated administration
Post move in Transfer of utility accounts    
Rent collection and accounting including account statements  
Annual tax return statement  
Chasing rent arrears  
Payment of invoices from received rent    
Compliance with the over seas landlord scheme  
Regular inspections and reports* Optional Optional
Obtaining quotes for repairs where required    
Attending to day-to-day maintenance and tenant enquiries    
Advise on refurbishment and substantial repairs*    
Inspection of completed works    
Preparing and serving notices* Optional Optional Optional
Tenancy renewals/end of tenancy      
Negotiate a renewal agreement between landlord and tenant* Optional Optional
Review rent at renewal point* Optional Optional
Prepare renewal documents* Optional Optional
Comply with the requirements of the tenancy deposit scheme*
Arrange a checkout* Optional Optional
Transfer utility accounts    
Re-market the property*
Negotiate the return of the deposit    
Disperse the deposit with agreement from landlord and tenant
Confirm deposit return with the tenancy deposit scheme
Log a dispute with the tenancy deposit scheme for arbitration
*Fees may apply,please see further details below      

Landlord Fees

Tenant Fees

Flowers Estate Agents
Zoopla Primelocation Rightmove The Property Ombudsman